Warranty Claim

We are committed to providing responsive customer service and ensuring your complete satisfaction with our products. All our products are covered by a 30-day return policy and a 12-month limited warranty against product defects.

To be covered under warranty, the product malfunction must not have been caused by physical damage or liquid damage .If you have not yet reviewed our Troubleshooting page, please do so before submitting a warranty claim. If the troubleshooting steps do not resolve your issue, please complete the form below, and we will contact you as soon as possible.

Warranty Exclusions

Evoria’s limited warranty does not cover damage, defects, malfunctions, and/or product failure resulting from:

• The use of parts, accessories, consumables, or repair services that were not authorized, supplied, or approved by Evoria or an Evoria-authorized service provider.
• Products purchased from sources other than Evoria or an authorized Evoria reseller, including unauthorized online auctions or marketplaces.
• Problems caused by the use of unauthorized parts, accessories, or consumables.
• Repairs or services that were not authorized or provided by Evoria or an Evoria-authorized service centre.

Refunded Orders and Warranty Coverage

Refunded products are not eligible for warranty coverage. Once a product has been refunded, all warranty rights and related warranty claims for that product become void.

Proof of Purchase Required

All warranty claims must include valid proof of purchase from Evoria or an authorized Evoria reseller. Failure to provide valid proof of purchase may result in the warranty claim being denied.

Final Interpretation of Warranty Terms

Evoria reserves the right to make the final determination regarding the interpretation and application of this warranty policy, including, without limitation, warranty eligibility, exclusions, remedies, and warranty periods.