{"id":156,"date":"2026-08-02T06:41:49","date_gmt":"2026-08-02T01:41:49","guid":{"rendered":"https:\/\/evoria.ca\/?page_id=156"},"modified":"2026-08-04T07:50:49","modified_gmt":"2026-08-04T02:50:49","slug":"faq","status":"publish","type":"page","link":"https:\/\/evoria.ca\/fr\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"
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D\u00e9pannage<\/h1>\t\t\t\t<\/div>\n\t\t\t\t
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\u00c9tapes de d\u00e9pannage de l\u2019\u00e9cran CarPlay sans fil<\/h4>

R\u00e9tablissez les param\u00e8tres d\u2019usine de l\u2019appareil et formatez la carte m\u00e9moire. Pour obtenir des instructions sur la r\u00e9initialisation de l\u2019appareil et le formatage de la carte m\u00e9moire, veuillez consulter le manuel d\u2019utilisation fourni avec le produit ou visiter notre section T\u00e9l\u00e9chargements.<\/h4>

Si les \u00e9tapes ci-dessus ne permettent pas de r\u00e9soudre votre probl\u00e8me, veuillez consulter la foire aux questions sur le d\u00e9pannage ci-dessous pour obtenir des conseils suppl\u00e9mentaires.<\/h4>\t\t\t\t\t\t\t\t<\/div>\n\t\t
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FAQ de d\u00e9pannage<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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L\u2019appareil ne s\u2019allume pas ou red\u00e9marre de fa\u00e7on inattendue<\/strong><\/h5>
1.\u00a0 Ensure that the vehicle\u2019s cigarette-lighter power adapter is securely connected and that the power cable is not loose or damaged.<\/h5>
2. Use a USB Type-C charging cable capable of supplying at least 5 V \/ 3 A. If the device still does not operate properly, replace the charging cable with one that meets the required specifications.<\/h5>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t
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L\u2019\u00e9cran tactile ne r\u00e9pond pas<\/h5>
1.\u00a0 Restart the device to determine whether the issue is caused by a temporary system malfunction.<\/span><\/h5>
2. Check the screen for water, moisture, dirt, or other contaminants that may affect touch sensitivity.<\/h5>
3. Inspect the screen for cracks or other physical damage.<\/h5>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t
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L\u2019image de la cam\u00e9ra de recul ne s\u2019affiche pas<\/strong><\/h5>
1.\u00a0 Ensure that the rear-view camera connector is securely connected.<\/h5>
2. Confirm that the vehicle\u2019s power supply is adequate. If the supply voltage is too low, disconnecting the rear-view camera may allow the device to operate normally. If the problem persists, replace the power adapter with one rated at 5 V \/ 3 A or higher.<\/h5>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t
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La temp\u00e9rature de l\u2019appareil est trop \u00e9lev\u00e9e<\/h5>
1.\u00a0 The normal operating temperature range is \u221220\u00b0C to 70\u00b0C. High ambient temperatures may cause the device to become warm during operation.<\/h5>
2.\u00a0 Reduce power consumption by lowering the screen brightness or disabling unnecessary functions.<\/h5>
3.\u00a0 Improve ventilation around the device, for example, by opening the vehicle\u2019s air vents or increasing air circulation.<\/h5>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t
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La musique Bluetooth n\u2019est pas disponible<\/h5>
Assurez-vous que le mode de sortie audio est r\u00e9gl\u00e9 sur Musique Bluetooth. Les autres modes de sortie audio ne prennent pas en charge la lecture de musique par Bluetooth.<\/h5>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t
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Impossible de lire la vid\u00e9o<\/h5>
1.\u00a0 For driving safety, Apple CarPlay and Android Auto do not support video playback.<\/h5>
2. To mirror video content, use Apple AirPlay or Android Cast (Miracast).<\/h5>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t
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Le volume des appels ou du contenu multim\u00e9dia est trop faible<\/h5>
1.\u00a0 Check whether the device is muted or whether the volume level is set too low.<\/h5>
2. You can also connect the device to the vehicle\u2019s audio system using the supplied AUX cable to improve audio output.<\/h5>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t
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Impossible de se connecter \u00e0 Apple CarPlay<\/strong><\/h5>
1.\u00a0 The initial connection may take slightly longer than subsequent connections.<\/h5>
2.\u00a0 Apple CarPlay is supported on iPhone devices only.<\/h5>
3.\u00a0 Ensure that Wi-Fi and Bluetooth are enabled on your iPhone and functioning properly.<\/h5>
4.\u00a0 On your iPhone, go to Settings > General > CarPlay<\/strong>, remove the existing vehicle connection, and then reconnect the device.<\/h5>
5.\u00a0 Restart your iPhone and try connecting again.<\/h5>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t
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Impossible de se connecter \u00e0 Android Auto<\/strong><\/h5>
1.\u00a0 Android Auto is supported on Android devices only.<\/h5>
2.\u00a0 Ensure that Android Auto and all related applications are updated to the latest versions.<\/h5>
3.\u00a0 Disable any VPN connection on your phone before attempting to connect.<\/h5>
4.\u00a0 Ensure that Wi-Fi and Bluetooth are enabled on your Android phone and functioning properly.<\/h5>
5.\u00a0 Restart your Android phone, then reconnect the device.<\/h5>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t
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Rappel :<\/strong>
Pour obtenir une connexion optimale, assurez-vous qu\u2019aucun obstacle important ne se trouve entre votre t\u00e9l\u00e9phone mobile et l\u2019\u00e9cran, et que les signaux Wi-Fi et Bluetooth demeurent stables. Des signaux sans fil faibles peuvent nuire au fonctionnement normal de l\u2019appareil.<\/h4>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\n<\/div>\n\t\t<\/div>","protected":false},"excerpt":{"rendered":"

Troubleshooting Wireless CarPlay Display Troubleshooting Steps Restore the device to its factory settings and format the memory card. For instructions […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"normal-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"disabled","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-156","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/evoria.ca\/fr\/wp-json\/wp\/v2\/pages\/156","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/evoria.ca\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/evoria.ca\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/evoria.ca\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/evoria.ca\/fr\/wp-json\/wp\/v2\/comments?post=156"}],"version-history":[{"count":10,"href":"https:\/\/evoria.ca\/fr\/wp-json\/wp\/v2\/pages\/156\/revisions"}],"predecessor-version":[{"id":286,"href":"https:\/\/evoria.ca\/fr\/wp-json\/wp\/v2\/pages\/156\/revisions\/286"}],"wp:attachment":[{"href":"https:\/\/evoria.ca\/fr\/wp-json\/wp\/v2\/media?parent=156"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}